National Customer Service Week Day 4
After-call work can be a source of stress for anyone. working in customer service. So, today, for our Customer Service Week theme of "Balanced Minds, Bright Service," I'm giving you four tips for stremlining after-call work, so you get it down faster, and less stress.
I get it. After-call work is tough. you're busy, taking call after call, and juggling other contact channels, like chat, email, maybe even social media. And, you have to complete your after-call work quickly, and accurately.
In today's video, I share three ways to streamline after-call work.
Here's the link to 100 common customer support abbreviations you can use to streamline your after-call-work.
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