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57 Phrases to De-escalate Any Angry Customer call center de-escalation customer service cheat sheets customer service de-escalation de-escalation how to handle difficult customers May 07, 2023

What can you do to get an angry customer to listen to you? I have a few tips and tactics for preempting escalations and getting customers to accept your words as final.

I have divided this post into challenging situations you will likely encounter. With my phrases, you can feel confident, talk asse...

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