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How to Sound and Feel Confident When De-escalating Angry Customers call center de-escalation customer service de-escalation de-escalation how to handle difficult customers May 26, 2023
Imagine your next phone call is from an angry customer. Are you 100% confident you can handle it? call center de-escalation customer service de-escalation de-escalation training linkedin learning May 15, 2023
When a Customers Asks For Your Manager, Here's What You Say call center de-escalation customer service de-escalation May 13, 2023
Customer Service De-escalation: Gain the Confidence to Get Any Angry Customer to Back Down call center de-escalation customer service de-escalation de-escalation training May 10, 2023
I pulled out my Afro pick and fluffed out my curls to teach psychological priming in De-escalation Academy! call center de-escalation customer service de-escalation de-escalation training May 10, 2023
57 Phrases to De-escalate Any Angry Customer call center de-escalation customer service cheat sheets customer service de-escalation de-escalation how to handle difficult customers May 07, 2023

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