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How to Sound and Feel Confident When De-escalating Angry Customers
call center de-escalation
customer service de-escalation
de-escalation
how to handle difficult customers
May 26, 2023
Imagine your next phone call is from an angry customer. Are you 100% confident you can handle it?
call center de-escalation
customer service de-escalation
de-escalation training
linkedin learning
May 15, 2023
When a Customers Asks For Your Manager, Here's What You Say
call center de-escalation
customer service de-escalation
May 13, 2023
Customer Service De-escalation: Gain the Confidence to Get Any Angry Customer to Back Down
call center de-escalation
customer service de-escalation
de-escalation training
May 10, 2023
I pulled out my Afro pick and fluffed out my curls to teach psychological priming in De-escalation Academy!
call center de-escalation
customer service de-escalation
de-escalation training
May 10, 2023
57 Phrases to De-escalate Any Angry Customer
call center de-escalation
customer service cheat sheets
customer service de-escalation
de-escalation
how to handle difficult customers
May 07, 2023
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