Have you ever received an email from a company that made you feel truly heard and valued? I recently had such an experience with Blue Apron, and it got me thinking about the power of empathy in customer service emails. Let's dive into how we can craft responses that not only solve problems but also ...
 “HI MYRA. WHAT ADVICE CAN YOU SHARE ABOUT BEST PRACTICES FOR RESPONDING TO A CUSTOMER’S COMPLAINT OVER EMAIL?”
–ALBERT
Myra’s Answer
Hi Albert. Every email that goes out from your customer service team has your company’s brand in the signature line, it puts your corporate reputation on the...
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