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Imagine your next phone call is from an angry customer. Are you 100% confident you can handle it? call center de-escalation customer service de-escalation de-escalation training linkedin learning May 15, 2023
Get Angry Customers to Back Down! customer service de-escalation de-escalation training May 15, 2023
Customer Service De-escalation: Gain the Confidence to Get Any Angry Customer to Back Down call center de-escalation customer service de-escalation de-escalation training May 10, 2023
I pulled out my Afro pick and fluffed out my curls to teach psychological priming in De-escalation Academy! call center de-escalation customer service de-escalation de-escalation training May 10, 2023
Stop the Domino Effect: Expert Insights on Curbing Escalations in Your Call Center de-escalation de-escalation training May 01, 2023
Positive Positioning Can Help You De-escalate Intense Interactions with Customers. Here’s how. de-escalation de-escalation training May 01, 2023
Another Way to Say 'No' to a Customer de-escalation de-escalation training how to say no to a customer Apr 30, 2023
Ready to Start Training Your Customer Service Team to De-escalate, But Not Sure Where to Start? de-escalation training Apr 29, 2023
Watch this before you talk to your next angry customer (3 Keys to De-escalating) de-escalation de-escalation training Apr 25, 2023
Top 3 Ways to Calm Angry Customers de-escalation de-escalation training how to handle difficult customers Apr 25, 2023
Who Desperately Needs De-escalation Training for Customer Service? call center training de-escalation training Apr 25, 2023
The 3 Reasons Customers Pushback or Ask for a Supervisor, and What to Do About It de-escalation de-escalation training Apr 20, 2023

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