Emotional Regulation Isnā€™t Just for Customer Calls ā€” Itā€™s for the Holidays Too
Nov 21, 2025
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This is the week when many of us step out of our routines.
Some people travel.
Some host. (This year I'm hosting Thanksgiving for the first time in a long while.)
Some recharge.
Some brace themselves.
And whether weā€™re talking about a packed airport, a busy store, a family gathering, or a tense cus...
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