Watch this before you talk to your next angry customer (3 Keys to De-escalating)
Is your team dealing with increased irritability from customers? Do your people struggle to get angry customers to back down?
If so, have your employees watch this video before they talk to their next angry customer.
Disarming demanding customers takes psychology, and I break it down for your team in this video.
If you need more help getting angry customers to back down, send your team to my online De-escalation Academy.
Stay connected with news and updates!
Join our mailing list to receive the latest news and updates from our team.
Don't worry, your information will not be shared.
We hate SPAM. We will never sell your information, for any reason.