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The Art of Winning Customer Trust: Top Techniques for Effective Rapport Building

30-minute customized video training building rapport with customers

 

This clip is from a customized video training for a fabulous client. To learn how to work with me for a custom 30-minute video training project, visit me here!

Myra is a favorite training partner to Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley, and other brands. Myra is also an Author at LinkedIn Learning. Learn more about Myra at MyraGolden.com.

De-escalation AcademyĀ 

The step-by-step, psychology-backed system that helps your team handle any tough customer interaction with calm, control, and confidenceā€”on the phone, in person, or in chat.

Three Steps to Get Any Angry Customer to Back Down

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