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Ready to Start Training Your Customer Service Team to De-escalate, But Not Sure Where to Start?

de-escalation training

This free (and highly detailed) cheat sheet will give you everything you need to know to prepare your employees to redirect intensity when the customer asks for a manager, cusses, wants them to bend the rules when they need a graceful exit, and more.

(All you’ll have to do is print  (or save) my guide and walk your team through the phrases!)

Grab your free Guide now!

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