Handling Foreign Accents + Positive Phrasing for a Fantastic Telephone Customer Experience

call center telephone skills telephone skills training

Here are two simple tips for creating a positive telephone customer experience. 


For more ideas like this, check out my Customer Service Master Class.

Check Out Our Most Popular Training - De-escalation Academy!

Stay connected with news and updates!

Join our mailing list to receive the latest news and updates from our team.
Don't worry, your information will not be shared.

We hate SPAM. We will never sell your information, for any reason.