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Curious About the Ingredients in My Workshops?

behind the workshop

Curious about the ingredients in my workshops? A pinch of engagement, a dash of customization, and a whole lot of psychological tactics that build confidence for delivering bad news, controlling conversations, and de-escalating... Voila! You have the recipe for the perfect customer service workshop! It’s made with hard work and served with love.

 

 

Just call me Chef Myra! What can I cook up for you today?

Check out my De-escalation and Customer Service training, and then get in touch!

The 3R Conversation Control System™
(Formerly De-escalation Academy) 

A psychology-based system that helps professionals stay calm, redirect difficult conversations, and confidently resolve interactions—even when the answer is no.

Used by teams at Fortune 500 companies and NFL guest experience organizations.

Discover the 3R Conversation Control System™

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Myra Writes About:

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