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Conflict Resolution for Managers

30-minute customized video training contact center management management training

 

For Jack Cooper University, I produced a ten-week conflict resolution training.

 

Jack Cooper’s managers are ready to preempt escalations and manage conflict. Here’s our week eight video training.

I loved every minute of this interactive training project!

Download the cheat sheet I talk about in the video.

Learn about my customized 30-minute video training for your team, shot from my broadcast studio in Tulsa.

The 3R Conversation Control System™
(Formerly De-escalation Academy) 

A psychology-based system that helps professionals stay calm, redirect difficult conversations, and confidently resolve interactions—even when the answer is no.

Used by teams at Fortune 500 companies and NFL guest experience organizations.

Discover the 3R Conversation Control System™

Join Myra’s Inner Circle: Insights, Strategies, and Resources for Leaders Who Demand the Best.

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