Conflict Resolution for Managers

30-minute customized video training contact center management management training


For Jack Cooper University, I produced a ten-week conflict resolution training.


Jack Cooper’s managers are ready to preempt escalations and manage conflict. Here’s our week eight video training.

I loved every minute of this interactive training project!

Download the cheat sheet I talk about in the video.

Learn about my customized 30-minute video training for your team, shot from my broadcast studio in Tulsa.

Check Out Our Most Popular Training - De-escalation Academy!

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