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Behind the Workshop - Filming Week at LinkedIn Learning

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After three years, I'm back on set with my team at LinkedIn Learning to record two courses! My mornings start in the chair with celebrity makeup artist/makeup artistry career educator Tania Russell, who makes me feel like a queen! Following that, I'm in the green room to fluff out my fro and pray, and finally, I'm on set with my talented director and content producer.

 

Learn more about my LinkedIn Learning courses here. If you already have a LinkedIn Learning subscription, you and your team can take my courses at no additional cost!!

De-escalation AcademyĀ 

The step-by-step, psychology-backed system that helps your team handle any tough customer interaction with calm, control, and confidenceā€”on the phone, in person, or in chat.

Three Steps to Get Any Angry Customer to Back Down

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