Here Are My Answers to Your De-escalation Questions Sep 24, 2023
The Power of Positive Language: How it Can Transform Live Chat and Phone Calls Sep 21, 2023
New Course! Customer Service: How to Deliver Support Across Languages Sep 19, 2023
10 Fun and Creative Ways to Celebrate National Customer Service Week Sep 19, 2023
Unleash the Power of Appreciation: The Ultimate Guide to Celebrating National Customer Service Week Sep 19, 2023
From Explosive to Appreciative: Unlock the Secrets to Handling Angry Customers with Ease Sep 19, 2023
Getting Angry Customers to Back Down Sounds Like: (a 45-second read) Sep 18, 2023
Customer Temper Tantrums Can Look Like This Sep 18, 2023
Help Me Design My New Live Chat Support Course Sep 18, 2023
Mastering the Art of Assertiveness: Winning Over Angry Customers with Confidence Sep 14, 2023
Use More Personal Pronouns to Make Live Chat Friendly Sep 07, 2023
Did you know you can use the Feel, Felt, Found Method to Redirect Angry Customers? Aug 03, 2023
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

Categories

Join Myraā€™s Inner Circle: Insights, Strategies, and Resources for Leaders Who Demand the Best.

Be the first to receive exclusive strategies, curated resources, and behind-the-scenes insights from Myra Goldenā€”crafted for leaders who value excellence.