Breaking Bad News in Live Chat: A Contact Center Guide for Delicate Delivery
Apr 06, 2023
Continue Reading...
Breaking bad news is one of the most challenging aspects of customer service. It's always challenging to tell a customer that their product is out of stock, their order is delayed, or their service is canceled. However, as a contact center representative, it's your responsibility to deliver this new...
Join Myraā€™s Inner Circle: Insights, Strategies, and Resources for Leaders Who Demand the Best.
Be the first to receive exclusive strategies, curated resources, and behind-the-scenes insights from Myra Goldenā€”crafted for leaders who value excellence.
