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Purchase Confirmed

Welcome to the 3R Conversation Control System™

Thank you for bringing The 3R Conversation Control System™ to your team. Your SCORM 1.2 files are reserved for you. Here is exactly what happens between now and having the training live in your LMS.

Do This First

Confirm your email address.

Right now, there is a confirmation email from Myra Golden waiting in your inbox. Open it and click the confirm button. Until you do, our emails to you, including your license agreement and your download link, may not reach you.

  • Not in your inbox? Check your spam, junk, or promotions folder.
  • Add us to your contacts. Save [email protected] so nothing gets filtered.
  • Using a company email? Your IT filters may hold outside mail for a few minutes. Give it a moment, then check again.

Your Next Steps

From purchase to live in your LMS.

Your files are covered by a license agreement that protects your right to use the training across your organization. Four simple steps take you from here to launch.

  1. 1
    Now

    Confirm your email.

    Click the confirm button in the email from Myra Golden. This one click makes sure everything that follows reaches you.

  2. 2
    Within minutes

    Reply to your welcome email.

    Kendra Morris, our Director of Student Success, will email you to welcome you and gather the details for your agreement. Simply reply with:

    • Your organization's full legal name, exactly as it should appear on the agreement
    • The name and title of the person who will sign
    • The email address where the signature request should go
  3. 3
    Within one business day

    Sign your license agreement.

    Your agreement arrives as an electronic signature request from pdfFiller. It takes about two minutes to review and sign.

  4. 4
    As soon as it is signed

    Download and launch.

    Kendra releases your SCORM 1.2 package right away, along with a step-by-step guide for uploading it into any learning management system. Then you publish it to your team, and you are live.

A quick note on your student login.

Your purchase is a SCORM file for your own LMS, not a hosted course, so nothing will appear when you log in to myragolden.com. That is expected. Everything you need will come to you by email, in the steps above.

What You Now Own

The full system, yours to keep.

The MethodThe 3R Conversation Control System™: Regulate, Redirect, Resolve. The same system Myra has installed in Fortune 500 contact centers for 25 years.
The TrainingAbout 82 minutes of core instruction in short, self-paced video lessons, closed-captioned throughout.
The PracticeWorkbooks, exercises, and quizzes that turn the method into habit, not theory.
The LicensePerpetual, unlimited internal use. No per-seat fees, no renewals, for every team you build.

Questions

We are here to help.

If you have not heard from us within an hour, or anything is unclear, reach out and we will take care of you right away. You are also welcome to email your organization's legal name to us directly to get your agreement started.

Email [email protected]
Confidence in Every Conversation