Experience Myra Golden’s De-escalation Method—Free

Get instant access to the first module of De-escalation Academy, the training trusted by teams at Amazon, McDonald’s, and the NFL.
You’ll learn how to  support your employees in moving frustrated customers out of emotional hijack so you can take back control of the conversation—without escalation.


You will leave with a science-backed technique to guide your staff on their next call.

See Why More
Than 2 Million Service Professionals Call This a Game-Changer

You won’t want to miss this exclusive preview.
Watch the exact module that kicks off Myra Golden’s 3R De-escalation Method—free for a limited time.


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