Thank you for trusting me to train your team to deliver the best possible customer experience, and redirect intense interactions!


My office will email you details on getting your team started in my Master Class. Be on the lookout for an email from Neriah Bryant at [email protected]. In most cases, we have your team ready to train within one business day. 


Adding Users (for 5 users or more)

We'll quickly add your learners to the digital classroom roster. From you, we'll need a simple spreadsheet with your employees' first name, last name, and email address. The columns need to be in precise order, and I have a sample spreadsheet for you below.

You can start your enrollment process by getting the spreadsheet ready to have it when my team reaches out to you.


See a sample roster!