The 2026 Edition

I am rebuilding my best selling course. The Upgrade List opens now.

I am taking the Customer Service Master Class apart and rebuilding it for the job the frontline actually has in 2026. I am launching the new edition during Customer Service Week, and I am raising the price when it launches.

Join the Upgrade List and you keep today's pricing, whenever you enroll.

I close the list the day the 2026 Edition goes live, October 5.

Hold today's pricing.

No payment now. You are holding your pricing, not buying a seat.

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