Experience Myra Golden’s De-escalation Method—Free

Get instant access to the first module of De-escalation Academy, the training framework trusted by teams at Amazon, McDonald’s, and the NFL.


In this preview, you’ll learn how you can position your employees to move frustrated customers out of emotional hijack so you can take back control of the conversation—without escalation.


You’ll walk away with a science-backed technique you can give your team to use immediately on their calls.

See Why Thousands of Service Professionals Call This a Game-Changer

You won’t want to miss this exclusive preview.
Watch the exact module that kicks off Myra Golden’s 3R De-escalation Method—free for a limited time.


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