Myra Golden, Customer Service Speaker

Webinar FAQ

How much do web seminars cost?

Webinar tuition is $299 per Internet connection for an unlimited number of participants.

You can securely enroll in our webinars online or by calling us at 918-398-9368.

Can I subscribe by check?

Yes. Simply mail your payment to: Myra Golden Seminars, 809 S. Aster Ave, Suite 200, Broken Arrow, OK 74012.

What are the technical requirements for access?

To participate you simply need a high-speed Internet connection and computer speakers (or a good speaker phone). You can access audio for our web seminars either through your computer speakers or through a telephone line and you can choose the option you prefer once you login. Our international customers enjoy good quality audio through the computer with no international toll charges.

And more specifically, the following is required:

For PC-based participants:

Internet Explorer^® 7.0 or newer, Mozilla^® Firefox^® 3.0 or newer or Google^™ Chrome^™ 5.0 or newer (JavaScript^™ and Java^™ enabled)
Windows^® 7, Vista, XP or 2003 Server
Cable modem, DSL, or better Internet connection
Minimum of Pentium^® class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows^® Vista)

For Mac^®-based participants:

Safari^™ 3.0 or newer, Firefox^® 3.0 or newer or Google^™ Chrome^™ 5.0 or newer (JavaScript^™ and Java^™ enabled)
Mac OS^® X 10.5 – Leopard^® or newer
Intel processor (512 MB of RAM or better recommended)
Cable modem, DSL, or better Internet connection

Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers. (A USB headset is recommended.)

How many people can participate?

An unlimited number of people from the purchasing organization may participate. (Now isn't that nice?)

Will we get handouts?

Oh yes! A day or two prior to the program we will email you a link to download Myra's entire PowerPoint presentation.

Uh-oh...we missed our scheduled class!

Not to worry. Just call our office at 918-398-9368 to have your registration fee applied to another date. If you need to withdraw your registration from a seminar for any reason, we will work with you to apply your registration fee to another Myra Golden Seminars sponsored webinar to be used within twelve months of originally scheduled webinar.

How do I playback a recorded webinar?

To view a Webinar recorded in the Myra Golden Media format, you must either have GoToMeeting installed, or download the GoToMeeting codec (G2M3 decoder) at https://www.gotomeeting.com/codec.

Where do I go if I need technical assistance?

For technical assistance with webinars please call or email:


(800) 263-6317 +1 (805) 690-5753	(U.S. and Canada, toll-free) (direct dial)
gotowebinar@citrixonline.com

Will we get a recording of the webinar?

Yep, you sure will. Within 48 hours of the live event, we will send you a link to your free digital webinar recording. As one of our customers, you'll receive rights to download and save the webinar forever! How cool is that?

Who facilitates webinars?

Unless noted otherwise, all webinars are facilitated by Myra Golden.

Can you help me convert the time zone for the webinar?

Certainly. All of our webinars broadcast in Eastern Time (New York). Please consult www.timeanddate.com for help converting international time zones.