Golden Service™ Weekly Video Training

Don’t wait a minute longer to position your employees to respond to complaints more effectively and deal with difficult customers with diplomacy and tact. In just a few clicks of your mouse, you’ll get access to 40 weeks of rich and relevant brief training videos designed and hosted by Myra Golden to help your team deal with difficult customers with more ease than they ever thought possible.

Instant Online Access - Beginning June 1, 2005

Price: $399.

Purchase for your team now.

You’ll get access to over 100 field-tested and proven strategies that cover practically every aspect of complaint handling and difficult customer situations.

Details

• Subscription includes 40 brief weekly online videos.

• Active for 12 months.

• Special introductory license allows subscribers to legally share video subscription on an unlimited basis within licensee organization.

• Accessible with an Internet connection and Windows Media Player.

• Myra’s short-segment, single-subject videos present tips, tactics, and techniques in bite-size pieces that are easily understood, retained, and most importantly, applied.

• Each video is presented in a TV newscast format with rich and captivating graphics.

• No DVD included; videos delivered via the Internet.  

• Past videos will be available for re-viewing 24/7 via a convenient menu for a full 12 months, beginning with with the first day of subscription.

You’ll Get My “You’d –Better-Be- More-Effective in Responding to Complaints and Dealing –with-Difficult- Customers or I’ll Give Your Money Back Guarantee!”

Get and go through Myra's weekly video training program. View the videos and try her tips, tactics, and strategies out. Put Myra's proven strategies to the test. If you aren’t WOWed with the results anytime within the next 30 days, you’ll get your money back!

Try Myra's field-tested, proven, practical, easy-to-implement strategies with your customers and give them your best shot. And then, if you aren’t satisfied with your team’s results – We don’t want your money….and we’ll immediately give you your money back in exchange for the trust you showed to me.

All we ask is that you show us you tried Myra's techniques as presented, and we’ll give you your money back. Fair enough?

Tips for Viewing Myra Golden’s Training Videos

A) Download the Free Windows Media Player and Macromedia Flash Player for Windows and MAC:

To view Myra Golden’s Training videos you need to have tMicrosoft's Windows Media Player installed on your PC. Virtually all Windows PCs and most Macs have Windows Media Player already installed. If not, you can download it free right here.. 

B) Ensure Ample Connection Speed.

The videos on Myra Golden’s website were saved primarily for broadband users on company networks, using DSL or cable modems with a bandwidth of 300 Kbps or greater. If you currently have a 56K connection or less you may experience interruptions or frequent buffering.