Webinar Recording

Thank you for enrolling in Myra Golden's Before You Hit Send! webinar. Your digital recording is below.

 

Before You Hit Send

Broadcast date: September 17, 2010 

How to write business-friendly emails that create emotional connections with customers and leave customers saying “WOW!”

 

Webinar Video

Here are your handouts:

• Main Handout
• Supplemental Handout: Personalize Your Emails
• Supplemental Handout: Did They Even Read My Email!
• Supplemental Handout: Sample Email Handling Policy

Links to content Myra discusses in the program

• Great Southwest Airlines letter
• Decent response letter that can be improved upon
• Really Comprehensive Grammar Cheat Sheet (the website is not fancy, but the information is priceless)

 

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