Your username is the Conference ID
our Web Conferencing Department sent in your confirmation email
and will begin with "CONF". If
we did not assign a password, you will not need a password
to enter the webinar. Simply enter your username and click
"Login".
If you do
not have your username, please refer to the webinar confirmation
email and simply click on the "join conference" button.
If you have misplaced both the username and the confirmation
email, please email our webinar support department by clicking here.
Your username is the Conference ID
our Web Conferencing Department sent in your confirmation email
and will begin with "CONF". If
we did not assign a password, you will not need a password
to enter the webinar. Simply enter your username and click
"Login".
If you do
not have your username, please refer to the webinar confirmation
email and simply click on the "join conference" button.
If you have misplaced both the username and the confirmation
email, please email our webinar support department by clicking here.
Contact webconference.com
Support at 818-230-1060 x2. www.webconference.com
is our vendor for web conferencing and they can answer any
questions you may have.
Ensure your company security
system has Port 43 open.
Try removing the
webconferencing software and re-install using the following
instructions:
Step 1:
Please CLICK
HERE to remove any previous software versions.
Step 2:
Try to re-install the
software using ONE of the 3 methods below:
Standard Web
Install: This is the primary and preferred method. CLICK
HERE TO INSTALL
Download
Installer Pro
g
ram: If the previous method did not work, repeat Step 1 and then
save this pro
g
ram on your desktop and then run it: Begin
Download
If any of the
above does not work and you have WindowsNT, 2000 or XP Professional,
you are probably a "Restricted Windows User". We now have
developed a "Restricted
User Version". If the problem continues, please call Tech
Support. For Windows 95/98/ME, please call Tech Support.
