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PRODUCTS >> SUPERVISORY WEBINAR SERIES | MYRA'S NEW BOOK, BEYOND WOW | E-DOCUMENTS | DO-IT-YOURSELF TRAINING  |  ON DEMAND WEBINARS
>>  DO IT YOURSELF TRAINING  |  WHAT'S INCLUDED  |  LICENSING AGREEMENT  |  ORDER NOW
 

Everything You'll Need to Deliver a Dynamic Full-Day Training Program!

Here's what you get:

1. Facilitator's Guide - including a step-by-step script for the novice trainer, checklist, and trainer's tips to ensure a successful learning experience

2. A participant’s workbook (printable from the How to Keep Customers In Love After a Service Mishap disk; you can print as many copies as you need for your organization)

3. PowerPoint slide presentation on disk for quick effective visuals

 
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