Ever
show up to pick a rental car only to find out the company had
the reservation, but not the CAR!
Well,
this happened to Jerry Seinfeld. See his hilarious reaction to
the "over-sold" situation.
2
min 28 sec
Many
of you know that prior to starting my consulting practice I
was the global head of consumer affairs for Thrifty Rent-A-Car
System. The scene in this Jerry Seinfeld episode is one that
plays out in real life every single day in car rental
locations throughout the world. Jerry says what many of think,
but don't dare to say in the wake of the dreaded
"over-sell" situation. Watch, laugh, and learn.
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Golden’s seminars are captivating and resourceful in
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Brandy
Warrior
Coca-Cola
“It
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Kristi
Collier
McDonald’s
Corporation
“Myra
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Shirley
Perry
Michelin
North America
Help
for Dealing with Difficult Customers
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