A
Special Message
From
Myra Golden
As
one of my customers and/or subscribers, you know
by
now that I don't dance around the subject, so I'll get
If you have any serious interest at all in turning your
customer
complaints into more goodwill and loyalty than
you ever thought possible, then take a watch
this 4-minute overview video
immediately:
Do
yourself a favor. At least take a look, and then
decide
for yourself.
Learn
more or purchase this training.
About
Myra Golden
Myra Golden gained national
attention when she helped a client slash their corporate
account defection rate by 50% by drastically reducing
complaint response time, teaching frontline employees to truly
see complaints as gifts, and equipping employees with solid
skills to completely restore customer confidence after service
mishaps – without giving away the store.
Her
keynotes and training programs are hallmarked with
hard-hitting analogies, thought-proving stories, and humor and
she leaves audiences with the inspiration to truly make their
new ideas work.
Myra is lauded for consistently delivering practical
easy-to-implement strategies that result in real and
measurable organizational change.
"Myra
Golden’s seminars are captivating and resourceful in
complaint resolution. Her tactics should be used throughout
the world!”
Brandy
Warrior
Coca-Cola
“It
was outstanding. I could relate to
Myra
and her strategies.”
Kristi
Collier
McDonald’s
Corporation
“
Myra
's program was excellent. One of the best training sessions
we have attended – well presented. The session was very
beneficial to our everyday job!”
Shirley
Perry
Michelin
North America
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Your
Call Is Important to Us. Please Stay Awake
