I have never seen a more poised, polished, and passionate speaker!

Cindy Hulsey, Training Manager, Tulsa City-County Library 

You exceeded our expectations!

Rhonda Fox

District IV Manager - Member Relations
Best Western International, Inc

If you're looking for                                        

• Immediately applicable strategies for improved customer service

• Dramatic and immediate results in complaint response and customer retention

• Rich and relevant content customized for your business

• Interactive measurably effective customer service training 

• High energy and a passionate delivery  

You need Myra Golden, Customer Service Expert!

Myra is one of the customer service industry's most prominent trainers and is nationally recognized for delivering paradigm-shifting, measurably effective customer service programs that position employees to build, repair, and strengthen customer relationships. Her presentations are hallmarked with practical easy-to-implement strategies and she leaves audiences with the inspiration to truly make their new ideas work. Myra presents in-house customer service training programs, keynotes and general sessions, panels - both as a moderator and a panelist, and expert interviews. 

She is a professional member of the National Speakers Association and is a recognized authority on increasing profitability through expertly planned customer recovery and customer win back initiatives. Myra is a Platinum-level contributing author to Top 7 Business Experts with a loyal following, where she helps Entrepreneurs, Business Owners, Executives, CEO's, Chairpeople, Start Up's, Home Based Businesses to Multi-Million Dollar organizations find ways to build and grow their business exponentially in the shortest period of time possible. 

Myra has a Bachelor of Arts in Psychology and a Master of Human Relations. Myra’s psychology background has uniquely positioned her to develop critically acclaimed programs for dealing with difficult customers and understanding the psychology of customer recovery.  

I was very pleased with Myra's presentation, but even more so, I was left with a sense of new energy and desire to put her recommendations to use. I can't wait for Monday.

Tim O'Laughlin

The Coca-Cola Company

To book Myra call 866-873-8419 or get her Speaking Kit here.