Arguable expertise...Myra's value to your organization is that she has worked in the field of customer service during her entire career. She's been a frontline customer service representative, a global head of consumer affairs, and consumer affairs advisor to some of the world's best-known companies. Additionally, Myra has a 10 year successful track record. 

Unparalleled customization… Myra limits her calendar to ensure exceptional customization so the program is a perfect fit for the specific needs of your group.

Consultative approach… Myra handles each speaking engagement as a miniature consulting assignment. Myra works with you prior to the engagement to identify your specific objectives and together you develop a program that guarantees results.

Follow-up consultation…Myra will arrange for a follow-up teleconference, so after you have had a chance to begin applying the many skills and techniques you learned, you may call for additional instruction, or to ask new questions.