How to Motivate Employees  

Webinar

How to Motivate Customer Service Employees 

September 20th, 1:00 - 2:30pm ET

$299 per company

Register

Customer service representatives have a very high potential for burnout. One of the most important jobs of a contact center manager is to keep the fire burning by finding creative ways to motivate reps. In this webinar Myra shares the creative techniques she used to keep her staff pumped, happy and motivated when she ran a contact center. You’ll also get the blueprint of ideas Myra gives her clients today when she’s brought in to troubleshoot morale and burnout issues.

Here’s what awaits you in How to Motivate CSRs:

·         The top 10 things that matter to CSRs…straight from their mouths

·         When you face problems with morale, service levels or getting buy-in, the best solution and motivator is to get your CSRs involved in the problem resolution process. Learn how to tap into their creativity.

·         How to inspire and build a team spirit in your contact center

·         4 dimensions of engagement of contact center employees

·         10 stressors  in the contact center environment – and what you can do about them

·         How to recognize the early warning signs that a problem might be brewing with morale

·         9 ideas guaranteed to motivate contact center agents

 

How to Motivate Customer Service Employees 

September 20th, 1:00 - 2:30pm ET

$299 per company

Register

 

Your webinar includes:

•   Full webinar digital recording 

•   Unlimited viewing within your organization with no expiration

•   Rights to download and save webinar video

•   Rights to incorporate webinar within your Learning Management System (LMS)

 

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