I
have attended many customer service trainings and I have
worked in customer relations for many years. Today
I learned more in a few hours than I ever could have
imagined! And the way Myra presented the
information was wonderful.
Caitlin
Singer
Team
Lead
Aveda
Corporation
Myra,
you performed well beyond my expectations, and I truly
enjoyed your customer service seminar.
Damian
Lombardi
Verizon
Business
The
feedback I received from my employees about the seminar was
fantastic. We truly appreciate the opportunity to
be a part of it.
William
Welch
Vice
President, Operational Optimization & Customer Experience
Telerx
Marketing, Inc.
Myra
Golden
teaches a customer service transformation system that helps
service professionals create warm experiences, surprise and
delight customers, and completely restore customer
confidence after any service failure. Over 90% of the
organizations using the system realize measurable
improvements in customer retention rates, customer
satisfaction levels, and document drastic reductions in the
amount of money it takes to resolve customer problems.
Don't
miss Myra
Golden’s Complaint Handling Webinar
Handle Complaints & Difficult Customers Like a UN Ambassador!
How
to completely restore customer confidence and regain goodwill
after any service problem so
that you don't lose your customers and your company doesn't
end up on YouTube. Get
the full story here.
With
3 date options...
Friday,
May
30th 1:00 - 2:30pm ET
View
outline/register
Friday,
June 6th 11:00 - 12:30pm ET View
outline/register
Friday,
July 11th 1:00 - 12:30pm ET View
outline/register
A Training Partner with a Commitment to Return on Investment.
If you poke your
head into one of
Myra’s training sessions, you know this training is different.
Participant involvement is astonishing. People are having
fun and they are completely engaged. Most importantly, the
participants are learning real-world strategies that will
absolutely empower them to deliver exceptional customer
service. Every one of
Myra’s training sessions is custom designed to meet our
client’s objectives and every session delivers a
measurable return on investment.
When you're ready to talk to us about bringing Myra into
your organization for real results email
or call us at 866-873-8419.
I
appreciated all the pre-work you did to learn about
McDonald's training and operational procedures. You did a
great job of customizing your training to meet our specific
needs. Also, it appeared as though the entire group was
completely engaged and thoroughly enjoyed the training.
Beth
Vickers
Director, McDonald's Customer
Satisfaction Department
I
was very pleased with Myra's presentation, but even more so,
I was left with a sense of new energy and desire to put her
recommendations to use. I can't wait for Monday.
Tim
O'Laughlin
The
Coca-Cola Company
