CUSTOMER SERVICE INTELLIGENCE MEET MYRA   SEMINARS  WEB SEMINARS CUSTOMER SERVICE HELP ONLINE STORE  BOOK MYRA  CONTACT  HOME

 

"

 
 

Sign up for Myra Golden's weekly newsletter and get:

A FREE online video workshop

A FREE chapter from Beyond WOW

Get Myra's Expertise In Your Email Box Today Using Our 

Simple 2-Step Sign-Up

I have attended many customer service trainings and I have worked in customer relations for many years. Today I learned more in a few hours than I ever could have imagined! And the way Myra presented the information was wonderful.

 

Caitlin Singer

Team Lead

Aveda Corporation

 

Myra, you performed well beyond my expectations, and I truly enjoyed your customer service seminar.

Damian Lombardi

Verizon Business

 

The feedback I received from my employees about the seminar was fantastic. We truly appreciate the opportunity to be a part of it.

William Welch

Vice President, Operational Optimization & Customer Experience

Telerx Marketing, Inc.

Myra Golden teaches a customer service transformation system that helps service professionals create warm experiences, surprise and delight customers, and completely restore customer confidence after any service failure. Over 90% of the organizations using the system realize measurable improvements in customer retention rates, customer satisfaction levels, and document drastic reductions in the amount of money it takes to resolve customer problems.  

Don't miss Myra Golden’s Complaint Handling Webinar

Handle Complaints & Difficult Customers Like a UN Ambassador!

 

 

How to completely restore customer confidence and regain goodwill after any service problem so that you don't lose your customers and your company doesn't end up on YouTube. Get the full story here.

With 3 date options...

Friday, May 30th 1:00 - 2:30pm ET View outline/register  

Friday, June 6th 11:00 - 12:30pm ET View outline/register  

Friday, July 11th 1:00 - 12:30pm ET View outline/register  

 

 

 

A Training Partner with a Commitment to Return on Investment.

If you poke your head into one of Myra’s training sessions, you know this training is different. Participant involvement is astonishing. People are having fun and they are completely engaged. Most importantly, the participants are learning real-world strategies that will absolutely empower them to deliver exceptional customer service. Every one of Myra’s training sessions is custom designed to meet our client’s objectives and every session delivers a measurable return on investment. When you're ready to talk to us about bringing Myra into your organization for real results email or call us at 866-873-8419.

I appreciated all the pre-work you did to learn about McDonald's training and operational procedures. You did a great job of customizing your training to meet our specific needs. Also, it appeared as though the entire group was completely engaged and thoroughly enjoyed the training.

Beth Vickers
Director, McDonald's Customer Satisfaction Department

I was very pleased with Myra's presentation, but even more so, I was left with a sense of new energy and desire to put her recommendations to use. I can't wait for Monday.

 

Tim O'Laughlin

The Coca-Cola Company

 

More Internet properties owned and operated by Myra Golden Media:

http://www.goldenmethod.com   http://www.totalcustomerservicetraining.com  http://www.callcenterwebinars.com   http://www.handledifficultcustomers.com 

 

HOME   SPEAKING KIT   RESOURCE CENTER     SERVICES     ABOUT     EZINE    FAQ      BOOK MYRA      LOGIN      
Read our Privacy Policy   Call Center Management Tips, Articles, & Best Practices   MYRA'S FAVORITE THINGS